Support Services / Communications

At rpmi we believe communications are an integral part of the member experience.

We provide our clients with engaging, interesting and accessible communications that ensure the right message gets to the right person, at the right time, using the right channel.

As a member of the Plain English Campaign, we develop all of our communications with care and clarity and as a result, we were the first pension scheme in Britain to be awarded the Crystal Mark for a scheme booklet.

Our effective and integrated communications enable our clients to support their employees and help them to understand and participate in their pension. By taking the time to understand our audiences, we develop communications that are appropriate to the needs of the member. These can include anything from traditional methods through to the latest eComms tools. Our channels are as diverse as our audiences' needs.

Our team proactively seeks feedback from our clients and we develop strong partnerships with them and our suppliers to help us continually improve the services we offer. With a full in-house design studio and distribution capabilities, we are uniquely positioned to offer a seamless quality experience from concept to delivery.

We respect our clients' brand values and corporate identities and ensure all solutions help them to deliver their objectives.

Our range of communications include:

• DVDs & CD ROMS;
• Presentations;
• Newsletters & Periodicals;
• Online magazines & eZines;
• Focus groups & surveys; and
• Workshops & Conferences.

To find out more about our pensions communications toolkit visit www.ontargetpensionscommunication.co.uk