This privacy notice describes how RPMI Limited (“RPMI”, “we” or “us”) collect and use your personal information in accordance with relevant data protection legislation including the General Data Protection Regulation
RPMI is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified by then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.
RPMI is a "data controller". This means that we are responsible for deciding how we hold
and use personal information about you. We are required under data protection legislation
to notify you of the information contained in this privacy notice.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.
All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes.
We only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our core systems, data, and administration services are all carried out and stored within the UK. However, TCS an international multinational information technology service, based in India provide maintenance support. Therefore, on rare occasions it may
be necessary to transfer your data overseas to TCS.
Transferring personal data to a country outside the European Economic Area that does not have adequate data protection is prohibited unless an adequate level of data protection or adequate safeguards have been put in place to ensure the security of the
data. RPMI have therefore taken steps to put in place appropriate and suitable safeguards using standard clauses adopted by the EU Commission (so-called model clauses). These contain enforceable data subject rights and effective legal remedies for
data subjects against TCS.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process
your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
You have a number of rights under data protection legislation. These include the right to:
Object to the processing of your personal data in certain circumstances
There is also a right under the GDPR to receive your personal data (in a structured, commonly used and machine-readable format) and to transfer your data to another service provider or data controller. This right applies where your data is being
processed on the basis of your consent or in line with a contract to which you are party.
We are committed to ensuring that your information is secure. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition,
we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to
respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then
the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to
share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For more information about the information we collect, visit the Cookies page
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and
privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information, which we hold about you. If you would like a copy of the information held on you please write to us at the address above.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.
If you wish to exercise any of your rights or have concerns about the processing of your personal data or wish to raise any issues in relation to data protection or how we handle your personal information please contact the Data Protection Officer at
Tel: 0800 2 343434
If you are unhappy with how your personal information is being handled you also have the right to make a complaint to the Information Commissioner’s Office, an independent body set up to uphold information rights, which will investigate your complaint.
We are committed to ensuring that our website is accessible to everyone by conforming to web accessibility guidelines (Worldwide Web Consortium website). In this section we provide a range of information to help people access our site.
You can find out about:
If you have any questions or suggestions regarding the accessibility of this site please contact us.
All documents on this website are PDF formatted documents which should open automatically through software called Acrobat Reader. If you do not have Acrobat Reader on your PC you can download a free copy
You can make the text on your computer easier to see and read in a number of ways. The tools on the BBC's My Web, My Way website provide a quick and easy guide to resizing the text on this website. For
more information visit http://www.bbc.co.uk/accessibility/guides/text_larger/
You can make your computer talk in a number of ways, which can be a valuable facility for people who have difficulties with reading, for someone who can't see very well or at all, and for those who need to give their eyes a rest. The guides on the
BBC's My Web, My Way website explain how to use the built-in speech function in your computer. http://www.bbc.co.uk/accessibility/guides/speak_text/
If you have not found information here to help you view or navigate our site more easily, a visit to the BBC's My Web, My Way website might help.
It is an excellent site that provides advice and help to all those people who would benefit from making changes to their browser, operating system, or computer to be able to view and navigate websites more easily.
RPMI is working to make this web site as accessible to everyone as possible.
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.